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Inside Sales Representative

The ideal candidate for the Inside Sales Representative will be a hands-on professional who will be expected to offer ideas and suggestions on improving the work processes to improve the utilization of resources and to contribute to the success of the team by achieving the overall plant goals set forth in the operation and be rewarded financially for doing so through a quarterly employee bonus. 

Duties include (but are not limited to) the following:

PURPOSE OF POSITION

Winning new business and gaining new customers.

GENERAL FUNCTIONS AND SPECIFIC RESPONSIBILITIES

  • Communicate effectively with customers to provide Exceptional Customer Care.
  • Maintain an understanding of EFG divisional capabilities and work with multiple divisions, when necessary, to serve the customer as a “one-stop” source.
  • Perform timely quote follow-ups, working with other EFG team members during negotiations to review quotes and make necessary adjustments with the goal of winning the business.
  • Understand basic fastener terminology and communicate with others to remove hurdles and win new business.
  • Provide support to other EFG team members to assist in winning new business.
  • Review customer orders and ensure that their written expectations match our quoted offer.
  • Work closely with and assist engineers, estimators, and other EFG team members to compile offers that meet the customer’s needs as well as EFG profit goals.
  • Work as a team with RSM’s and KAM’s with a goal of winning new business.
  • Track ongoing projects and work to turn them into an order that meets EFG profit goals.
  • Build strong customer relationships

Knowledge and skills required:

  • Educational Requirements:  4-year technical or business degree or equivalent work experience
  • Language:  Fluent and well-spoken with excellent communication skills
  • Minimum 5 years sales experience, Fastener experience preferred
  • Excellent computer systems skills which include:
  • MS-Office:  Outlook, Excel, PowerPoint
  • Knowledge of ERP systems
  • Excellent math and logic skills
  • Strong organizational skills
  • Strong focus on ‘Doing it right’
  • High passion, energy, drive, and intelligence
  • High levels of initiative and curiosity
  • Strong sense of urgency

Essential Job Functions:

Operate computer and keyboard; able to use phone; sit for long periods; communicate using speech, hearing and vision skills.

We offer a competitive compensation and benefit package including bonuses, medical, dental, vision, 401k savings plan, training and education, safety equipment reimbursement and more.

Equal Employment Opportunity Employer: Minorities, Women, Veterans, Disabilities

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